R S. from on 11/5/2012 for an auto service of their and their testimonial is:
"When I read some of the negative reviews about D & H Enterprises I wonder if it's really the same shop I took my Saturn L300 to recently. I had excellent customer service from top to bottom, the entire staff acknowledged me at one point or another. I found these guys through the internet and was a bit nervous about taking my car to them since it was a complete shot in the dark. I'm glad I didn't read any of these yelp reviews first because I might have gone elsewhere. That's why I'm writing this review, these guys deserve a lot more credit than some of the other reviewers give them. They did everything I asked them to do and kept me informed along the way. Nothing was done without my permission. At the end of the day I felt like part of the family. I understand how frustrating it can be when you are dealing with unknowns and your car; "It makes a funny noise, pulls a little or has a strange vibration once in awhile." Do you think it's easy to make repairs based on descriptions like this? Sometimes the mechanic has no idea what you're talking about when given such descriptions. They have to account for the amount of time it takes them to pinpoint a problem before they can fix it and nobody works for free. Other reviewers make reference to being informed about issues they weren't aware of before. Isn't this being proactive? I want to know everything my mechanic sees whether it's under the hood or under the chassis, how often do I have time to look in those places? That's what we pay these guys rather than do it ourselves isn't it? They are courteous enough to take the time to examine your vehicle for any future problems that may arise. Do you even know what a serpentine belt is? What would you do if it broke while you were out on the road? My guess is you'd pay a lot more money to get it fixed at that point than D & H would have charged when they found the problem in the shop. I can't say enough good things about these guys. Some people, no matter how hard you try, can never be satisfied especially when it comes to"